Consumer switching guide: how to save on broadband, bank, and energy

The article details streamlined processes and incentives for switching providers, including regulatory fines and new services.

• Ofcom has fined Virgin Media £28m for preventing customers from cancelling contracts.
• Ofcom's One Touch Switch service, launched in 2024, lets customers switch by contacting only their new provider.
• The Current Account Switch Service automatically transfers direct debits and closes old accounts for bank customers.
• Ofgem says energy switching takes five days with a 14-day cooling-off period, and customers must provide postcode and current tariff details.